Personal Data Protection Policy

Information and rights regarding personal data protection.

Personal Data Protection Law (GDPR/KVKK) Clarification Text

As Sosyald Digital Services ("Company"), we attach great importance to the protection and security of our users' personal data. In accordance with the Personal Data Protection Law No. 6698 ("KVKK") and GDPR principles, as the data controller, we process your personal data within the framework described below and in compliance with legal regulations.

1. Personal Data Processed

The following personal data is processed to enable you to benefit from our services:

  • Identity Information: Name, surname, username.
  • Contact Information: Email address, phone number.
  • Transaction Security Information: IP address, browser information, log records, payment reference keys.
  • Order and Request Information: Purchased service/product information, target profile link, order notes, and support tickets.

2. Purposes of Processing Personal Data

Your personal data is processed for the following purposes in accordance with legal conditions:

  • Carrying out registration processes and ensuring account security,
  • Receiving your orders, processing payments, and delivering products/services,
  • Managing customer support processes and resolving technical issues,
  • Fulfilling legal obligations and providing information to authorized public institutions and organizations.

3. Transfer of Personal Data

Your personal data may be transferred to our infrastructure partners (SMM/E-Pin API providers) for the delivery of orders, licensed payment institutions (Stripe, PayTR, etc.) for secure checkout, and authorized judicial/administrative authorities as required by legal obligations.

4. Rights of the Data Subject

Pursuant to data protection regulations, you have the right to learn whether your personal data is processed, to request information if processed, to know the third parties to whom data is transferred, to request correction of incomplete or incorrect data, and to request erasure or destruction of your personal data. To exercise your rights, you can submit a support ticket or contact us at info@sosyald.com.

Sıkça Sorulan Sorular

Aklınıza takılan soruların cevaplarını burada bulabilirsiniz.

Your orders start automatically after payment confirmation and are usually completed within 15 to 30 minutes.
Yes, we use a 256-bit SSL secured 3D Secure payment infrastructure. Your card details are never saved.
After signing up, you can load balance to your account as much as you wish and place orders quickly at any time.