Refund Policy

Cancellation, refund eligibility, and refill guarantees for digital goods.

Refund and Cancellation Policy

All items and services sold on Sosyald are virtual assets delivered instantly. Due to the digital nature of these services, the following refund rules apply:

1. Non-Refundable Scenarios

  • Successfully completed SMM orders (followers, likes, views) cannot be reversed and are non-refundable.
  • E-Pins, game keys, and licensing codes cannot be refunded once generated and delivered to the user account.
  • Refunds will not be issued for orders that fail or are delivered to wrong targets due to incorrect links or private profile settings provided by the customer.

2. Eligible Scenarios (Refund & Refill)

  • If an order cannot be processed or initiated due to system or API errors, the transaction amount is automatically refunded back to the user's wallet balance.
  • For services marked as "Guaranteed/Refill," if drops occur within the designated warranty period, users can open a support ticket to receive a free refill.

Sıkça Sorulan Sorular

Aklınıza takılan soruların cevaplarını burada bulabilirsiniz.

Your orders start automatically after payment confirmation and are usually completed within 15 to 30 minutes.
Yes, we use a 256-bit SSL secured 3D Secure payment infrastructure. Your card details are never saved.
After signing up, you can load balance to your account as much as you wish and place orders quickly at any time.